Enhance A CIS

Whether your CIS is a few months or a few years old, it’s never too late to start thinking of ways to enhance your service.

Social media is a great tool to enhance your CIS.  It enables you to engage with your customers as never before. Hearing what they say about you can be an invaluable tool, but how can you make the most of customer feedback? 

Your CIS may also benefit from our member best practices. 

Jump to:

• Social Media: The Next Step for Your CIS

• Introduction to Social Media

• Planning to Use Social Media

• Social Media Channels

• Managing and Marketing Your Social Media Services

• Measuring Effectiveness

• Glossary of Social Media Terms

• Social Media Resources and References

• Member Best Practices