What is a Cancer Information Service (CIS)?

A CIS offers information about cancer and support services to cancer patients, their family and friends, the public and healthcare professionals. Trained information specialists provide one-on-one interaction by telephone, email, internet chat, or in person. The service is free and confidential.

Getting Started

The ICISG has developed a Needs Assessment Tool and the CIS Toolbox for program operations that will help you start a cancer information service in your country.


Member Best Practices

Each month we feature a "best practice" developed by a member CIS, including suggestions and resources to assist other organizations who may be interested in adopting the practice.

Best Practice from Cancer Council Victoria:

Using Video to Enhance Specialist Training: A Case Study

Want to know more about becoming a member?

Benefits of Membership

How to Apply for Membership




The International Cancer Information Service Group (ICISG) and the Union for International Cancer Control (UICC) are partners in an effort to strengthen the delivery of quality cancer information.  The objective of their collaboration is to enhance the capacity of UICC members to start, maintain grow and evaluate their Cancer Information Service (CIS), as well as to explore emerging collaborative opportunities in the delivery of quality cancer information for the public benefit.